Über mich
Skills
Projekte
Lecturer, Project Management Module – HTW Berlin
Hochschule für Technik und Wirtschaft Berlin · Bildung und Wissenschaft
- Delivering Project Management lectures for an International Business Bachelor's program, ranked among the top 3 English-taught economics programs in Germany
- Developed the entire curriculum from the ground up, teaching material that goes beyond theory, focusing on practical skills, modern tools, and AI integration in project management
- Guiding students through real-life projects organised with NGOs in Pakistan & Kenya
Freelance - Tech Consultant/ Senior Project Manager
Auftraggeber:in · Sonstige Branche
Stealth Company focused on Process Implementation & specialised on IT Systems Integrations & Management in certain sector.
- Developed a Qaulity Assurance Process for the accurate processing of incidents. Implementation lead to a 40% increase in ticketing completness and improved processing efficiency.
- Hired and managed Support Engineer + QA Managers & introduced new support management setups, which cut request processing by 87%
- Created an onboarding guide for Support Engineers and a handbook for daily tasks. Onborading was cut from an average of 6 weeks to 2 weeks.
Freelance Project Manager
Auftraggeber:in · Internet und Informationstechnologie
- Building Teams for IT Support, Content, Project Management
- Introducing large-scale process optimizations
- Creating guides and best practices for several teams
- Contractual nogotiations with mid-size to large companies
- Establishment of quality assurance processes and procedures